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Important Notice​

We stand by the quality of our products and are committed to your satisfaction. Please review our warranty terms below to understand the coverage and process for claims

Welcome to GetFlipperZero.com! We are dedicated to providing high-quality products and ensuring your satisfaction. This Warranty Policy outlines the terms and conditions for the warranty coverage of the products you purchase from us.

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Warranty Coverage

  • Products Covered: This warranty applies to Flipper Zero devices and their accessories purchased directly from GetFlipperZero.com

  • Duration: The warranty period is 12 months from the date of purchase.

  • Coverage Includes:

    • Manufacturing defects.

    • Hardware malfunctions under normal use conditions.

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Exclusions

The warranty does not cover:

  • Damage caused by misuse, accidents, or unauthorized modifications.

  • Normal wear and tear.

  • Loss or theft of the product.

  • Accessories not purchased from GetFlipperZero.com

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How to Make a Warranty Claim

  1. Reach out to our customer service team via support@getflipperzero.com or use our contact form for assistance. Please provide the following information to help us serve you better

    • Proof of purchase (order number or receipt).

    • A detailed description of the issue.

    • Photos or videos of the defect (if applicable).

  2. Evaluation: Our team will evaluate your claim and determine if it qualifies for warranty coverage.

  3. Resolution: If approved, we will:

    • Repair the product.

    • Replace the product with a new or refurbished item.

    • Offer a refund if repair or replacement is not possible.

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Additional Information

  • Shipping Costs:

    • Customers are responsible for shipping costs to return the product to us.

    • We will cover the shipping costs for the repaired or replacement product back to you.

  • Third-Party Purchases: Products not purchased directly from GetFlipperZero.com are not covered under this warranty policy. Please contact the retailer where you made your purchase for warranty claims.

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Limitations of Liability

This warranty is limited to the repair, replacement, or refund of the product and does not cover incidental or consequential damages. The warranty is non-transferable and applies only to the original purchaser.

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Contact Us

If you have any questions about this Warranty Policy or need assistance with your claim, please contact us:

Thank you for choosing GetFlipperZero.com! We’re here to ensure you have the best experience with your Flipper Zero device.

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